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Friday, July 8, 2011

Sun Cellular's Loyalty Plans indeed make their Subscribers Loyal

I've been a Globe Telecom subscriber since my college years (12 years ago) and I have always been happy with the service, until recently when their network has been problematic, and when the customer service officers simply lost the "customer-oriented touch."

When Ed and I moved to Cavite, we noticed that we hardly get any signal from Globe, so we purchased Sun Cellular phone kits. At first we planned for these to be our secondary phones but they ended up being our main contacts. Why not? For PhP 350 a month, you get unlimited calls and text to Sun cellular subscribers, plus 200 free SMS to other networks. Very very very good deal indeed. You can never get that with either Globe or Smart. What's more? Ed actually got himself a wireless Manila-based landline using his current Sun simcard and it seems to be working really fine for him. It is also so easy to get additional lines. And the best deal - FREE PHONES. :-) Every time your holding contract expires, they proactively offer you a free handset in exchange for renewing your contract. Why not, right? I have never experienced this treatment with Globe.

Now I'm thinking what phone unit to avail. What's yours?

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