Seriously Overdue

Last night, I received a letter from a law office, asking me to pay a “seriously overdue” mobile phone bill with Globe Telecom, in the amount of PhP1,750. The letter states that their records show that I have been hesitant to pay the bill, thus the legal action against me. There’s also a statement saying that my reputation will be negatively affected and that I will be blacklisted with the CMAP (Credit Management Association of the Philippines). Instead of being worried, I felt angry. Why? I have been a loyal customer of Globe, since probably 13 or 14 years ago, and never did I intend to negatively taint that record with just a meager amount of PhP1,750. That number used to be my dad’s number, it was a fixed auto-load plan, meaning, the mobile phone automatically gets a load of 500 pesos every month. It’s a cost-effective plan in that the mobile phone user’s spending is controlled. I eventually had it disconnected after finding out that my dad isn’t using it anyway. As per standard operating procedure, you should receive a final bill after disconnection. I did not receive one. Anyway, enough of the details because Globe is such a big company while I am nobody, and someone who “seriously” owes then such a “big” amount of PhP1,750. All I am saying is, I don’t think that’s the right way to treat a loyal customer.