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Tuesday, May 23, 2017

if you go paperless with Citibank

Yesterday, I received an email from Citibank: “Important Advisory on Paper Statement Delivery.”  It talks about a change in the billing process where, if you prefer your statements to be sent to you via snail mail, then you get charged PhP25 every month!  The amount looks small but if you add it up, that’s 300 pesos per year.  If you ask me how I feel about this change, I really don’t care.  I’ve gone paperless with everything that can be electronically delivered, from utility bills to payslips, to insurance policies.  Aside from saving the environment, which is very important for me, going paperless also spares me from clutter, and the digital copies allow me to save/archive them for years to come.  It also makes searching for details from bills faster/easier. 

Here’s how I organize my bills:



Here’s an excerpt from the email of Citibank.  I think it's a great email, but it would have been more helpful if they included some instructions or a link to a website showing how to enroll in e-Statements.  

Thank you for staying enrolled in e-Statements. By being enrolled in Citi e-Statements and e-Advice, you also enjoy security, speed, and FREE STATEMENT DELIVERY for all your accounts.

We wish to inform you that beginning September 1, 2017, customers who are receiving paper statements for their credit card and/or bank account will be charged P25 for every statement delivered to their mailing addresses.


May we also take this opportunity to remind you to ensure that your registered email is up to date and that your mailbox is not full so you can receive the e-Statements on time.

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